Help
Email support@starelements.net for anything not answered here. Takedown notices go to the same address and are actioned within 48 hours.
Getting started as a host
- Sign up at games.starelements.ai/signup, or log in with your Star Elements teacher or tutor account.
- Pick what you are running: classroom, meeting, event, party or survey. The home adapts.
- Describe a game to the AI builder, start blank, or copy a pack. Every question needs a picture: upload one, paste a YouTube link, or use theme art.
- Press Host live. Put the big screen on the projector or share the tab on your call. Players scan the QR code.
For players
- Scan the QR code on the screen, or go to games.starelements.ai and enter the PIN.
- Type a name. In everyone-rated games you can add an email to get your score; kids games take a name only.
- Answer fast for more points. Three in a row starts a streak bonus.
- Lost your connection? Reopen the same link on the same phone and you are back with your score.
Hosting tips
- Your phone can be the remote: open the controller link shown at the bottom of the big screen.
- Auto-reveal happens when the timer ends or when everyone has answered.
- Hide boards for suspense, lock the lobby once everyone is in, and use quiet mode in a boardroom.
- Results and a CSV (Pro and Elite) are on the results page after every session.
Content rules
- Everyone-friendly or kid-friendly content only. No adult, sexual, hateful, racist, harassing or violent content on any game, at any rating.
- Upload only pictures and clips you own or have the right to use. Uploads and text are checked automatically.
- Repeated attempts to add prohibited content are escalated to the Star Elements team and can suspend the account.
- See something wrong? Use the Report link on any player screen. Reports are reviewed within a day.
Billing
- Free Starter has 8 players per game and 20 live games a month. Pro and Elite raise the player cap; prices are on the pricing page.
- Star Elements teachers and tutors host free with the cap of their own Star Elements plan.
- Cancel any time; the plan stops at the end of the period. Email support@starelements.net for invoices or refunds.
Privacy and your data
- Hosts can export or delete their account from Settings. Players can request their data at the link below without an account.
- Participant names, emails and answers are deleted 90 days after a session unless you opted into marketing.
- We do not sell personal information. We honour the Global Privacy Control signal.